Terms of Service

Last updated: 4th August 2026 Version: 1.0

1. These terms

These terms are a contract between you and Nimble Technology Group Ltd ("Agnis", "we", "us"), company number 16208557, at 32 Trafalgar House, Juniper Drive, London, SW18 1GY.

By creating an account or using Agnis you agree to these terms, to our Privacy Policy and to our Acceptable Use Policy, which form part of this agreement.

If you do not agree, do not use Agnis.

If you are agreeing on behalf of a company, you confirm you have authority to bind it, and "you" means that company.

2. The service, and its current state

Agnis is an AI workspace. You store context about yourself and your work; Agnis uses that context, together with third-party AI models, to produce responses, documents and other output.

Agnis is in early access. That means:

  • Features may change, be added or be removed.
  • There may be bugs, downtime and defects.
  • We do not offer a service level agreement or an uptime guarantee.
  • We may impose or change usage limits.

We will not deliberately break your data, and we will give you notice before doing anything that would remove your access to it.

3. Your account

  • You must be 18 or over.
  • Give accurate registration information and keep it current.
  • Keep your password confidential. You are responsible for activity under your account.
  • Do not share your account. One account is for one person.
  • Tell us promptly at security@agnis.io if you think your account has been compromised.

We may suspend or close an account that breaches these terms or the Acceptable Use Policy, see section 13.

4. Fees

4.1 Early access

Agnis is currently free. During early access we fund a limited allowance of AI model usage for you. That allowance is finite; when it is exhausted you can continue by adding your own AI provider API key, or wait for a paid plan.

4.2 Paid plans

We intend to introduce paid plans:

  • Standard, £10 per month, bring your own API key. You pay us for the workspace; you pay your AI providers directly for model usage at their own rates. We add nothing to your model usage on this plan.
  • Pay as you go, planned. We supply the model access and you pay for usage plus a margin, currently intended at approximately 5%. The margin will be stated clearly before you incur any charge.

Prices are in pounds sterling and, where applicable, exclude VAT, which will be added at the prevailing rate.

4.3 Moving from free to paid

We will not start charging you without notice. Before any charge applies to your account we will give you at least 30 days' notice by email, and you will have to actively provide payment details and agree. If you do nothing, you will not be charged, your account will move to a free tier with reduced functionality, or you can ask us to leave.

4.4 Price changes

We may change prices. For existing paying subscribers we will give at least 30 days' notice. If you do not accept the new price you may cancel before it takes effect.

4.5 Non-payment

If a payment fails we may suspend access until it is resolved. We will tell you first.

5. Your own AI provider keys (BYOK)

If you add your own API key:

  • You must be authorised to use it, and you must comply with that provider's own terms.
  • Your contract for model usage is with that provider, not with us. They bill you; we do not.
  • We store the key encrypted and use it only to make the requests you initiate.
  • We are not responsible for what that provider charges you. Agnis includes spend caps and budget controls, and estimated costs, but those are estimates based on published rates, they are not a guarantee, and provider billing prevails.
  • You are responsible for setting your own limits at the provider as well. Use both.
  • We may stop using a key that the provider rejects, and will tell you.

6. Your content

6.1 You own it

You keep all rights in what you put into Agnis, your context, chats, files, and in the output generated for you ("Your Content"), to the extent such rights can exist. We claim no ownership.

6.2 The licence you give us

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process Your Content solely to provide and support the service. That includes transmitting it to the AI provider you have selected. This licence ends when you delete the content or your account, except for copies in routine backups, which age out.

6.3 What we will not do with it

  • We will not sell it.
  • We will not use it to train AI models.
  • We will not use it to advertise to you.
  • We will not access it except where necessary to operate or support the service, to investigate a suspected breach of these terms, or where the law requires it.

6.4 Your responsibilities

You confirm that you have the right to submit Your Content, that it does not infringe anyone's rights, that it does not breach the Acceptable Use Policy, and that you have any consents you need, in particular where it contains personal data about other people (see the Privacy Policy, section 12).

6.5 Keep your own copies

We are not a backup service. Keep your own copies of anything you cannot afford to lose. Your content is stored as plain Markdown. Self-serve export is planned but not yet available, until it ships, ask us and we will provide a copy of your data.

7. AI output

This section is important and is written plainly on purpose.

  • Output is generated by third-party AI models on a statistical basis. It can be wrong, misleading, out of date, biased, or entirely fabricated, including where it appears confident and cites sources that look real.
  • Output is not advice. It is not legal, financial, tax, medical, safety, employment or regulatory advice, and must not be relied on as such. Get a qualified professional.
  • You must review anything you use. You are responsible for the output you publish, send, file or act on. Sending an AI-drafted email is you sending an email.
  • Output is not unique. Other users may receive similar or identical output from similar prompts. We cannot and do not promise that output is original, or that it is protected by copyright, or that using it does not infringe someone else's rights.
  • We do not warrant accuracy, completeness or fitness for the purpose of any output.
  • Automatic model selection is a convenience, not a guarantee that the best or cheapest model was used.
  • Web search results come from the public internet and inherit its errors.

8. Acceptable use

You must comply with the Acceptable Use Policy. It also reflects restrictions imposed by the AI providers we use, so a breach of their rules by you is a breach of these terms.

9. Availability and changes

We aim to keep Agnis available but do not guarantee it. We may suspend it for maintenance, security or technical reasons, with notice where practical.

We may change, add or remove features. If we discontinue the service entirely we will give at least 30 days' notice and a means of exporting your data.

10. Third-party services

Agnis depends on third parties, AI providers, hosting, database, email. Their availability, performance and terms are outside our control. We are not liable for their acts or omissions, though we will choose them with reasonable care and tell you who they are (see the sub-processor list).

11. Our intellectual property

We own Agnis: the software, interface, designs, documentation, the name "Agnis", the logo, and the Context Waterfall. Nothing here transfers any of it to you. You get a limited, revocable, non-transferable right to use the service under these terms.

You must not copy, reverse engineer, scrape, resell, or use Agnis to build a competing product, or remove our notices.

12. Liability

Nothing in these terms limits liability that cannot lawfully be limited, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and, for consumers, your statutory rights.

Subject to that:

  • We are not liable for: loss of profit, revenue, business, goodwill, anticipated savings, or opportunity; loss or corruption of data (keep your own copies, section 6.5); losses arising from your reliance on AI output; charges levied on you by an AI provider under your own key; or indirect or consequential loss.
  • Our total liability in any 12-month period is limited to the greater of the fees you paid us in that period or £100.

If you are a consumer: you have legal rights under the Consumer Rights Act 2015 that these terms do not affect, including the right to a service performed with reasonable care and skill. Nothing here excludes those rights.

13. Suspension and termination

13.1 By you

Close your account at any time. If you are on a paid plan, cancellation takes effect at the end of your current billing period; we do not refund part-months unless the law requires it.

13.2 By us

We may suspend or terminate immediately if you materially breach these terms or the Acceptable Use Policy, if we are legally required to, or if your use presents a security or legal risk. We will tell you why unless we are prohibited from doing so.

We may also terminate on 30 days' notice for any other reason, and will refund any prepaid fees for the unused period.

13.3 After termination

Your right to use Agnis stops. We will delete your data as set out in the Privacy Policy. Ask us for a copy first, after deletion we cannot recover it.

14. Consumer cancellation rights

If you are a consumer in the UK, you normally have 14 days to cancel a distance contract for digital services.

Because Agnis gives you immediate access, when you subscribe you will be asked to agree that performance begins straight away and to acknowledge that you lose your right to cancel once the service has been fully performed. If you cancel within 14 days having started to use a paid plan, we may charge for what you have used.

15. Changes to these terms

We may change these terms. For material changes we will give at least 30 days' notice by email or in-product, and record your acceptance. Continued use after the effective date means acceptance. If you do not accept, stop using Agnis and close your account.

16. General

  • Entire agreement. These terms, the Privacy Policy and the Acceptable Use Policy are the whole agreement between us.
  • No waiver. Not enforcing a term does not waive it.
  • Severance. If a provision is unenforceable, the rest stands.
  • Assignment. You may not assign these terms without our consent. We may assign them to a successor in connection with a reorganisation or sale of the business.
  • No third-party rights. No one other than you and us can enforce these terms.
  • Governing law. The laws of England and Wales.
  • Jurisdiction. The courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your own courts.
  • Force majeure. Neither party is liable for failures caused by events outside its reasonable control.

17. Contact

Andrew Whitbread @ legal@agnis.io